We provide a free glossary of terms, below are some examples extracted from the main document which you can download for free. Continue reading Coaching and leadership: a glossary of terms
Category: Manager aids
Hot Words & Hot Language
We all choose our words deliberately. We have thousands of possibilities to choose how we arrange those words but each individual selects their own special form. In most cases, people have particular sensitivities to particular words/phrases that they use and these are called[1] ‘hot-words’ & ‘hot-language’. Continue reading Hot Words & Hot Language
The Principal Instruments of Coaching
The Principal Instruments of coaching are now these: exquisite listening, questions (including challenge) and SR silence[1]. These Principal Instruments are used to assist the coachee to meet their defined targets. Of the three Instruments, Self-Reflective silence is the most effective. To see video of SR go to this link. Continue reading The Principal Instruments of Coaching
Questioning skills for managers and coaches
Questioning is one of the three Principal Instruments of Coaching (that include listening and silence). Questions are used in coaching to: Continue reading Questioning skills for managers and coaches
Self-reflective (SR) Silence
When a coachee makes a discovery, the psychological breakthrough in perception, or catharsis, is wholly internal. Even if the coach is speaking, the contribution of the coach to the actual event is insignificant.
Silence (and specifically one form of silence in coaching: ‘self-reflective’ silence, SR-Silence) is therefore the dominant of the triad of the Principal Instruments (that include questioning and challenge). SR-Silence enables the coachee to think and feel (experience) without the coach sidetracking them. Watch the video for more . Continue reading Self-reflective (SR) Silence