Hot Words & Hot Language

We all choose our words deliberately. We have thousands of possibilities to choose how we arrange those words but each individual selects their own special form. In most cases, people have particular sensitivities to particular words/phrases that they use and ...

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Managing in Recession: a time for motivation and productivity

How many business-leaders are thinking about motivation and productivity during recession? Answer: not many! Business leaders tend to focus on overhead reduction (cutting jobs, overtime, under-performing plant) and for the rest of the time, keep their heads do...

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The Principal Instruments of Coaching

The Principal Instruments of coaching are now these: exquisite listening, questions (including challenge) and SR silence[1]. These Principal Instruments are used to assist the coachee to meet their defined targets. Of the three Instruments, Self-Reflective sil...

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Questioning skills for managers and coaches

Questioning is one of the three Principal Instruments of Coaching (that include listening and silence). Questions are used in coaching to:  ...

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Self-reflective (SR) Silence

When a coachee makes a discovery, the psychological breakthrough in perception, or catharsis, is wholly internal. Even if the coach is speaking, the contribution of the coach to the actual event is insignificant. Silence (and specifically one form of silence i...

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