Mixing coaching & mentoring

We are responsible now for providing coach-training to over 20,000 people. All of these now separate coaching and mentoring as skills but in practice, when coaching, mentoring may sometimes be needed. Why is that? Coaching, since Tim Gallwey, is perceived univ...

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Coaching Definitions

Before we set out definitions, it may be worth providing some context so we can come off the same page. Because the person or organisation that pays is normally referred to as ‘the client’, the word ‘coachee’ is invariably reserved for ...

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Coaching and leadership: a glossary of terms

We provide a free glossary of terms, below are some examples extracted from the main document which you can download for free. ...

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Hot Words & Hot Language

We all choose our words deliberately. We have thousands of possibilities to choose how we arrange those words but each individual selects their own special form. In most cases, people have particular sensitivities to particular words/phrases that they use and ...

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The Principal Instruments of Coaching

The Principal Instruments of coaching are now these: exquisite listening, questions (including challenge) and SR silence[1]. These Principal Instruments are used to assist the coachee to meet their defined targets. Of the three Instruments, Self-Reflective sil...

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Questioning skills for managers and coaches

Questioning is one of the three Principal Instruments of Coaching (that include listening and silence). Questions are used in coaching to:  ...

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Reflective Language for the coach

Language that reflects back the coachee’s own words is a win-win formula for success. This is called Reflective Language[1]. The coach does not use up mental activity in interpreting, but listens exquisitely - and the coachee does not have to detach from th...

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STEPPPA Coaching Model

Angus McLeod’s coaching model includes ‘E’ emotion as a vital element of any target or goal. EMOTION is at the heart of motivation and de-motivation. STEPPPA includes EMOTION rather than ignoring it! ...

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Self-reflective (SR) Silence

When a coachee makes a discovery, the psychological breakthrough in perception, or catharsis, is wholly internal. Even if the coach is speaking, the contribution of the coach to the actual event is insignificant. Silence (and specifically one form of silence i...

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